CCUL Headlines: Compliance

League now offering Regulation E specialized training

Thursday, January 18, 2018   (0 Comments)
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In a letter to credit unions outlining its supervisory focus for 2018, the National Credit Union Administration (NCUA) shared its top examination priorities. While many of the priorities carried over from the previous year (ex. cybersecurity assessment, BSA, and interest rate risk), the NCUA is also concentrating on consumer compliance which includes Regulation E.

Mainly examiners will be reviewing credit unions’ overdraft policies and procedures for compliance with Regulation E.

“The NCUA’s decision to focus on this area was driven by consumer feedback,” notes Jeanne Couchois, VP, compliance & regulatory counsel for the Carolinas Credit Union League. “The number one complaint NCUA received from members has to do with Regulation E violations and error resolution.”

To help credit unions better prepare for this kind of examination, the League’s Compliance Department has added Regulation E compliance to its specialized training offers. The program includes a review of the credit union’s policy and procedures in addition to training frontline and back office employees.

“We are always looking for ways to help credit unions stay proactive in their compliance program,” shared Couchois. “Many are already burdened with the onslaught of regulations in recent years, and this is just another way the League can offer some relief.”

To request this specialized training, please complete the online training request form here. Questions about this program may be directed to Jeanne Couchois at or 919-457-9065.


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NCUA 2018 supervisory focus hones in on cybersecurity, Reg E and more (12/27/17)

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