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Trainers Roundtable (Winston-Salem, NC)
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Trainers Roundtable (Winston-Salem, NC)

12/5/2013

When: Thursday, December 5
Registration at 9:30 a.m., Concludes at 3:30 p.m.
Where: Allegacy FCU
1691 Westbrook Plaza Drive
Winston-Salem, NC  
United States
Contact:
Geoff Finken

Phone: 919-457-9083

Details


To register for the 2013 Trainers Roundtable in North Carolina, click here and download and complete the registration form. Event cost is $25/person.

Agenda

9:30 a.m.  - Registration

10:00 a.m. - Important League Updates

10:15 a.m. - 12:00 p.m. - Service Standards: A Panel Discussion 

Sandy Milton - Piedmont Advantage

Karen Knowlton - Champion CU

Ann Robbins - Charlotte Metro FCU

Laneta Jones - Allegacy FCU

Carol Nault - Summit CU

Jennifer Sider - Duke University FCU

Hear from our panelists the service standards that have been put into place within their organizations, how they were created, how they are updated,  monitored and evaluated.  What works the best, and what works even better. How does your credit union shape up, and  do you have something to add?  Best practices and takeaways galore!  Talk about cooperation and collaboration!! - Service is the heart of our industry, don't miss this discussion.

12:00 - 1:00 p.m. - Networking Luncheon

1:00 - 2:30 p.m. - Credit Union Principles & Philosophy; Learn it to Live it

Ashley Ruffin and Michael Spink - Local Government FCU

Gain insight on how LGFCU works with its staff to build understanding of the cooperative principles, and how these principles and their supporting philosophy fit the day-to-day activities and operations of the people that work in a credit union.

2:30 - 3:30 p.m. - Roundtable "Talks"

 
 
 

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