Principle Five: Education, training, and information. Credit unions educate and train members, employees and volunteers so they can contribute effectively to the development of the credit union. In addition, credit unions provide financial education for their members and the public.
A total of 39 credit union professionals in the Carolinas began the five-month Enhanced Financial Counseling Program (FiCEP) this week. FiCEP, which is a combination self-study and instructor-led program, enables credit union staff to earn the Certified Credit Union Financial Counselor (CCUFC) designation from CUNA.
"As this is the first year of the FiCEP program in the Carolinas, we are thrilled to have such a great interest and response from credit unions," shared Jeff Hardin, the director of cooperative initiatives for the Carolinas Credit Union League. "FiCEP gives credit union employees more confidence in assisting members in need of financial counseling. It is a valuable skill for both staff and the credit union, and a tremendous member benefit."
The program kicked off with an orientation webinar this week. Over the next five months, FiCEP participants will complete a series of eight self-study modules, and participate in webinars with NCUF staff that recap the information in each module.
The program also includes two in-person training and testing dates in the Carolinas, including August 9 in Irmo and October 18 in Charlotte, The October 18 in-person event includes a final test to earn the CCUFC designation.
If you are interested in FiCEP and would like to ask a question or be added to a contact list for the 2018 program, please contact Jeff Hardin (919) 457-9063.